DPW Customer Support and Services will be offering extended hours to provide water customers the opportunity to discuss and pay bills prior to the closing of tax sale files at 4:30 p.m. on Friday, April 29, 2016. Delinquent water bills may qualify a property for tax sale.

Regular customer service hours are from 8:30 a.m. to 4:30 p.m., Monday through Friday. The extended hours will run from 4:30 p.m. to 8:30 p.m. on the following days:

Tuesday, April 26, 2016
Wednesday, April 27, 2016
Thursday, April 28, 2016

Customers with outstanding tax sale issues have until noon on Friday, April 29, 2016, to have them addressed in-person with a customer service representative. Payments will be accepted on-line until 4:30 p.m. that day. The website is www.baltimorecity.gov, and customers can click on the “Make a Payment” icon.

Customer Support and Services is located in the Abel Wolman Municipal Building, 200 Holliday Street, Baltimore, MD 21202.

For questions concerning this matter, or billing in general, please call: 410-396-5398.