DPW Customer Service to Offer Extended Walk-In Hours, Assistance – April 26-28, 2016

DPW Customer Support and Services will be offering extended hours to provide water customers the opportunity to discuss and pay bills prior to the closing of tax sale files at 4:30 p.m. on Friday, April 29, 2016. Delinquent water bills may qualify a property for tax sale.

Regular customer service hours are from 8:30 a.m. to 4:30 p.m., Monday through Friday. The extended hours will run from 4:30 p.m. to 8:30 p.m. on the following days:

Tuesday, April 26, 2016
Wednesday, April 27, 2016
Thursday, April 28, 2016

Customers with outstanding tax sale issues have until noon on Friday, April 29, 2016, to have them addressed in-person with a customer service representative. Payments will be accepted on-line until 4:30 p.m. that day. The website is www.baltimorecity.gov, and customers can click on the “Make a Payment” icon.

Customer Support and Services is located in the Abel Wolman Municipal Building, 200 Holliday Street, Baltimore, MD 21202.

For questions concerning this matter, or billing in general, please call: 410-396-5398.

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